Terms of Use

Welcome to Enlightened Events. The following terms and conditions apply to the use of this site. By browsing this site or purchasing an item, you acknowledge that you have read our Terms & Conditions and agree to be bound to the conditions listed below. If you do not agree to our Terms & Conditions, you may not use our site.

This website is owned and operated by Enlightened Events and in these terms and conditions, the terms “we”, “us”, “our” or “EE” are a reference to Enlightened Events and its website.

Further information about ordering, shipping, payment, returns and security can be found on our FAQ (Frequently Asked Questions) page.

GOVERNING LAW

These terms and conditions are governed by the laws of the Commonwealth of Australia, and where applicable the state of New South Wales.

AMENDMENTS TO TERMS AND CONDITIONS

Our terms and conditions are subject to change from time to time without notice. We reserve the right to change, modify, add or delete parts of our terms & conditions at any time. Amendments will be effective immediately; and it is your responsibility to review our Terms & Conditions for any changes. Your continued use of the website following any amendment will represent your acceptance to the revised Terms & Conditions.

COPYRIGHT

All content on this site, including text, icons, graphics, etc are the property of Enlightened Events or its suppliers and are protected by Australian and International Copyright law. No part or portion of this site may be copied, sold, altered, reproduced, published, transmitted or used in any manner for any commercial purpose without written consent from Enlightened Events.

LINKS TO THIRD-PARTY WEBSITES

Our website and contents may include links to other sites. These sites are operated by third parties and are not covered within the Enlightened Events

Terms & Conditions.

These third party sites have separate and independent policies and terms of use. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

TRADEMARK INFORMATION

All logos and trademarks that are primarily displayed on this website are owned by Enlightened Events. Other trademarks displayed are trademarks owned by their respective owners. You must not use or distribute any trademark featured on this website without the written consent from us or the relevant third parties.

TERMINATION OF SERVICES

Enlightened Events may terminate access to this website at any time without notice.

LIMITATIONS OF LIABILITY

We (Enlightened Events) and third parties who have contributed to the website will not be liable for any loss or damage suffered, including, but not limited to, incidental and consequential damages, personal injury, loss of profits or damages, that arise out of or as a result of or in connection with, or reliance on any Content, or the use and/or access of, or inability to use and/or access, this website (www.enlightenedevents.com.au) and its Content.

PRIVACY POLICY

Details of our privacy policy can be found at www.enlightenedevents.com.au/privacy


SECURITY POLICY

Enlightened Events uses the eWAY Payment Gateway for its online credit card transactions.

eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

• Payments are fully automated with an immediate response. • Your complete credit card number cannot be viewed by Enlightened Events or any outside party. • All transactions are performed under 128 Bit SSL Certificate. • All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data. • eWAY is an authorised third party processor for all the major Australian banks. • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Enlightened Events

DELIVERY POLICY

Physical goods – After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. Please allow for 24-48 hours for processing of your order. After that, we will attempt to send your goods via Australia Post within 1-3 days; however if goods are unavailable delivery will take a little longer.

If you wish to query a delivery please contact us at admin@enlightenedevents.com.au. Please refer to our FAQ section for further information regarding shipping of physical goods.

Digital Delivery

– After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your software/license/access code via email within 24 hours.

If you wish to query a delivery, please contact us at admin@enlightenedevents.com.au. Please refer to our FAQ section for further information regarding shipping of digital items.

CAPACITY TO CONTRACT

Purchases placed with Enlightened Events or via our website can only be placed by persons with capacity to contract. Our website, products and services are all directed to people who are at least 18 years old or older. If you are under 18, you may only use www.enlightenedevents.com.au or purchase items under the supervision or involvement of your parent/s or guardian/s. If you are under 18, you are not able to attend ANY of our events, conferences, workshops or seminars. Please note: If a ticket holder brings a child with them to an event, they will not be granted admittance.

REFUND / WARRANTY POLICY

Enlightened Events may cancel an event for any reason by providing written notice. We will refund any monies paid to us for the cancelled event within seven days of providing the cancellation notice.
Please select your event tickets carefully. We do not provide refunds or exchanges once a booking is complete if you have changed your mind or made the wrong choice. Please note that we are NOT able to transfer your ticket to another person.

 

To organise events we have to pay many thousands of dollars upfront for venues, flights, accommodation, speaker fees etc. These charges are all pre-paid and we are unable to recover these costs.

 

 Our refund policy is in line with similar organisations that sell tickets, such as, Ticketek, Ticketmaster, cinemas and theatres. We apologise for any inconvenience and hope you understand our situation.

RECORDING OF EVENTS

Recording of any event with an audio or video recorder or any other kind of recording device is strictly prohibited. Thank you for your cooperation.